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ToughCrowd

Terms of Service

Last updated: [DATE]. These terms govern your use of ToughCrowd, operated by [YOUR COMPANY], [YOUR ADDRESS].

1. The service

ToughCrowd produces AI-generated reviews (“audits”) of material you submit. Audits are synthetic opinions for editorial feedback purposes. They are not professional, legal, financial, or academic advice, and we make no guarantee of accuracy, fitness, or outcome.

2. Accounts

You must provide accurate information and keep your credentials secure. You are responsible for activity under your account. We may suspend accounts that violate these terms or abuse the service.

3. Credits and payments

Audits cost credits purchased in packs. Payments are processed by Lemon Squeezy as merchant of record; their terms apply to the payment transaction. Credits never expire and are non-transferable. If an audit fails, its credits are refunded automatically. Monetary refunds follow Lemon Squeezy’s refund policy; if a payment is refunded after credits were spent, your balance may go negative and the service may be suspended until settled.

4. Your content

You retain all rights to material you submit. You grant [YOUR COMPANY] a limited license to process the material solely to produce your audits, including transmission to our AI providers. You must not submit material you have no right to use, or content that is unlawful.

5. Acceptable use

  • No attempts to extract prompts, probe, overload, or bypass technical or rate limits.
  • No submission of malware, illegal content, or other people’s personal data without authority.
  • No reselling of audit output as human expert review.

6. Liability

The service is provided “as is”. To the maximum extent permitted by law, [YOUR COMPANY]’s total liability is limited to the amount you paid in the twelve months before the claim.

7. Termination

You may delete your account at any time from the account page. Unused credits are forfeited on deletion.

8. Changes

We may update these terms; material changes will be announced by email at least 14 days in advance.

9. Contact

[YOUR COMPANY] · [YOUR ADDRESS] · [SUPPORT EMAIL]